The relationship between job satisfaction and organisational citizenship behaviour: a Democratic Republic of the Congo organisational perspective.

Mitonga-Monga, Jeremy; Flotman, Aden-Paul; Cilliers, Frans

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dc.contributor.author	Mitonga-Monga, Jeremy
dc.contributor.author	Flotman, Aden-Paul
dc.contributor.author	Cilliers, Frans
dc.date.accessioned	2018-01-11T15:40:10Z
dc.date.available	2018-01-11T15:40:10Z
dc.date.issued	2016
dc.identifier.citation	Mitonga-Monga, J., Flotman, A.P., & Cilliers, F. (2016) The relationship between job satisfaction and organisational citizenship behaviour: a Democratic Republic of the Congo organisational perspective. Journal of Contemporary Management, Vol 13:1064-1084	en
dc.identifier.issn	1815-7440
dc.identifier.uri	http://hdl.handle.net/10500/23520
dc.description.abstract	This article investigates the relationship between employees' job satisfaction and organisational citizenship behaviour. The purposive sample (N = 839; females = 32%) was drawn from permanent employees in a railway organisation in the Democratic Republic of Congo (DRC). The measuring instruments were the Job Satisfaction Questionnaire (JSQ), and the Organisational Citizenship Behaviour Questionnaire (OCBQ). Data was analysed using stepwise multiple regressions to predict the relationship between job satisfaction and organisational citizenship dimensions. The results indicated that participants' job satisfaction (JS) related positively to their organisational citizenship behaviour (OCB) and that JS positively and significantly predicted (OCB) behaviour. These findings provide evidence that employees' experience of JS plays an important role in influencing their OCB in an emerging country work setting such as the DRC.	en
dc.language.iso	en	en
dc.publisher	Prof. Ansie Lessing	en
dc.subject	Altruism	en
dc.subject	Democratic Republic of the Congo	en
dc.subject	Job Satisfaction	en
dc.subject	Organisational Citizenship	en
dc.subject	Sportmanship	en
dc.title	The relationship between job satisfaction and organisational citizenship behaviour: a Democratic Republic of the Congo organisational perspective.	en
dc.type	Article	en
dc.description.department	Industrial and Organisational Psychology	en