• Redefining consumer decision making in a hyper-connected world : a South African context 

  Kallier, Safura Mohamed (2022-02)

  This research aimed to determine the decision-making processes of the hyper-connected consumer in a world that is becoming increasingly hyper-connected, where consumers are ‘always on’ and connectivity is ubiquitous. The ...
• The effects of digital and physical service quality on customer loyalty in the South African retail banking industry 

  Mvubu, Nomsa Barbara (2023-12-12)

  The researcher aimed to determine the effects of digital and physical service quality on customer loyalty in the South African retail banking industry. To measure the effects of service quality for the physical channel, ...
• Developing a procurement framework for the South African clothing industry 

  Matsoma, Ntombizodwa Jolinah (2024-04)

  The purpose of the study is to develop a procurement framework for the South African clothing industry. Procurement practice in the South African clothing industry faced a significant setback when retail buyers opted to ...
• Consumer behavior of emerging market consumers in online shopping environment 

  Makhitha , khathutshelo Mercy (2022-02-03)
• Investigating the factors that influence South African consumers’ behavioural intention to continue using same-day delivery apps 

  Rabie, Claudette (2024-02-01)

  Mobile shopping apps have gained popularity among consumers in the digital age. With the rise of the on-demand economy and increased use of mobile phones and apps, the demand for same-day delivery has increased substantially. ...
• Consumer attitudes towards the Ghanaian African print textile industry 

  Nikoi, David Ashaley (2022-01)

  The Ghanaian textile industry is faced with a drifting consumer attitude in favour of Asian and European African print textile brands. The actual state and reasons of the Ghanaian African print textile consumers’ attitudes ...
• Developing a conceptual integrated online visual merchandising framework for apparel e-tailers: a South African consumers' perspective 

  Wessels, Elsa Corinne (2019-11)

  The purpose of this study was to develop a conceptual integrated online visual merchandising framework containing online visual merchandising themes that South African apparel e-tailers could use when developing an effective ...
• An assessment of brand differentiation as a viable strategy in the commoditised Western Cape fresh milk market 

  Serman, Joel (2019-12)

  Companies in commoditised marketplaces such as the fresh milk market in the Western Cape are seeking ways to improve sales and increase their market shares relative to the competition. This study explored differentiation ...
• The influence of human variables on consumers' shopping experience in FMCG retail stores in Ekurhuleni 

  Malope, Henry Shitisang (2019-03-01)

  In today’s constantly changing, fast-moving consumer goods (FMCG) retail market environment, it is imperative that retailers should focus on creating a pleasant shopping experience to differentiate their stores in order ...
• Exploring factors that influence South African tertiary students to participate in retail loyalty programmes 

  Le Roux, Zandri (2019-02)

  The average South African tertiary student spends more than the average South African individual each month, making them a valuable market to be understood by retailers. One technique retailers use to differentiate themselves ...
• Visual Merchandising Displays: Wasted Effort Or Strategic Move? The Dilemma Faced By Apparel Retail Stores 

  Hefer, Yolande; Cant, Michael (2012-10)

  Several consumers think they only purchase products when they go shopping, however time and time again they purchase the experience of shopping as well. The experience of shopping is highly influenced by the visual ...
• Who benefits most? the Trade Patterns between the IBSA countries 

  Bothma, Cornelius, H.; Machado R (2008)
• Alignment of supply chain strategies and practices of locally made vehicles in South Africa. 

  Ambe, Intaher Marcus (The Clute Institute, 2014-05)

  This paper sought to investigate the alignment between supply chain strategies and practices of local manufacturers of locally made light vehicles in South Africa. The research design employed was a combination of exploratory ...
• Small Business Owners' Perceptions of Moral Behaviour and Employee Theft in the Small Business Sector of Nigeria 

  Cant, Michael; Wiid, Jan; Kallier, Safura Mohamed (2013)

  African countries are prone to major ethical problems which have led to poor economic growth; this can be seen in the Nigerian business environment and economy. Small business enterprises (SME's) are essential for the ...
• Establishing The Challenges Affecting th African SMEs 

  Cant, Michael; Wiid, Jan (2013-06)

  Cant and Ligthelm (2003) estimate that 70-80 percent of SMEs fail. A number of elements and challenges have been identified as contributing factors to the high failure rate of SMEs in South Africa. The research investigates ...
• The correlation between cherry picking female consumers and product and price knowledge when buying groceries in Tshwane South Africa 

  Wiid, Jan; Cant, Michael; Van Scheers, Martha Louisa (2012)
• Challenges faced by SME's in South Africa: are marketing skills needed? 

  Cant, Michael (2012)

  In South Africa the SME sector has been placed on the governments priority list for economic assistance and job creation. The government expects 500 000 jobs to be created every year for the next 10 years - the bulk which ...
• Female spectator satisfaction and perceived service quality on university sporting grounds 

  Cant, Michael; Wiid, Jan (2012)
• South Africa's trade with Australia: opportunities for the future 

  Cant, Michael; Bothma CH (2012)
• Sporting: service quality and satisfaction among male spectators on university sporting grounds 

  Wiid, Jan; Cant, Michael (2012)

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