Intergroup relations in organisations

Abstract

The problem statement of this research is, "What is the· basis of the intergroup relations that potentially lead to ineffective work behaviour, and how does it manifest in groups within a specific consulting organisation, in terms of the premises of the Tavistock model of group relations?" The psychodynamic approach, psychoanalytic technique, open systems theory and object relations theory were used. The unstructured interview and hermeneutic approach were used for collection of data, and analysis and interpretation. The results of the research indicate that groups, in interaction with other groups, may install defences against anxieties which could undermine the success of their work efforts .. Issues of ' . ' nonclarity of task, group boundary and identity issues, authority issues and reactions of projection seemed prevalent. Various hypotheses were developed which could be used as a basis for further research.