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Emotional intelligence and leadership in a South African financial services institution

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dc.contributor.advisor Viviers, Adriaan Martinus
dc.contributor.author Du Toit, Alison Jane
dc.date.accessioned 2014-10-27T11:35:13Z
dc.date.available 2014-10-27T11:35:13Z
dc.date.issued 2014-06
dc.identifier.citation Du Toit, Alison Jane (2014) Emotional intelligence and leadership in a South African financial services institution, University of South Africa, Pretoria, <http://hdl.handle.net/10500/14227> en
dc.identifier.uri http://hdl.handle.net/10500/14227
dc.description.abstract The purpose of this study was to determine whether there is a relationship between emotional intelligence and leadership among senior leaders in a South African financial services organisation. The sample consisted of 973 participants. A convenience sample was used, as the leaders were part of a strategic organisational initiative and completed measurement instruments as part of this process. All participants completed the Bar-On EQ-i, in order to measure emotional intelligence, whereas the leadership data were obtained from an organisation-specific multi-rater which accessed self-ratings, peer and subordinate ratings as well as manager ratings in terms of leadership behaviours linked to organisational worldviews of leadership effectiveness. The results show that there was a statistically significant relationship between emotional intelligence and leadership among the leaders, but that there was poor predictive strength between these variables. en
dc.format.extent 1 online resource (viii, 100 leaves)
dc.language.iso en en
dc.subject Emotional intelligence en
dc.subject Leadership en
dc.subject Banking institution en
dc.subject Senior leaders en
dc.subject.ddc 152.40968
dc.subject.ddc Emotional intelligence -- South Africa en
dc.subject.ddc Work environment -- South Africa -- Psychological aspects en
dc.subject.ddc Financial institutions -- South Africa -- Employees -- Psychology en
dc.subject.ddc Executive ability -- South Africa en
dc.subject.lcsh Investec Bank Limited en
dc.title Emotional intelligence and leadership in a South African financial services institution en
dc.type Dissertation en
dc.description.department Industrial and Organisational Psychology en
dc.description.degree MCom (Industrial and Organisational Psychology)


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