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Theses and Dissertations (Industrial and Organisational Psychology)
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The relationship between personality traits and work performance of call centre agents
Van Der Linde, El-Karien
(
2005-11
)
Generational relationships and differences in work-life balance and subjective well-being in a South African sample
Van der Linde, El-Karien
(
2019-11
)
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Author
Van der Linde, El-Karien (2)
Subject
658.3125019 (1)
658.380968 (1)
Baby boomers (1)
Call centers -- Employees -- Psychology (1)
Call centers -- Officials and employees -- Rating of -- Psychological aspects (1)
Call centre agents (1)
Conflict of generations -- South Africa (1)
Customer Contact Questionnaire (CCSQ 7.2) (1)
Engagement (1)
Factor analytical approach (1)
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Date Issued
2010 - 2019 (1)
2005 - 2009 (1)
Has File(s)
Yes (2)