Implementation of transformational leadership on the management of absenteeism in the South African Police Service (SAPS) : Middelburg Cluster

Abstract

Transformational leadership has been practised in private sector in South Africa, but has been a challenge in the public sector. The researcher investigated the impact of transformational leadership in the South African Police Service (Middelburg Cluster) and consulted relevant literature to find out what had already been researched about the subject matter. Information was collected from experienced or people who have served the SAPS (Middelburg Cluster) for more than 10 years and it was analysed. 27 junior and senior members were interviewed and 14 out of 27 were selected, and from the analysis, it was revealed that junior members at Middelburg Cluster feel like decisions are imposed on them rather than discussed with them, which leads to absenteeism. The study found that transformational leadership is not practised at Middelburg Cluster. Transformational leadership is where the leader starts by mentoring the individuals, then encourage creativity out of them by motivating and appreciating their work and the leader must influence by leading and being there for the members. The study's conclusions show how absenteeism affects the provision of services at the Middelburg Cluster. It has been proven that absenteeism lowers the morale of hardworking employees, which presents a host of difficulties for managers. The study's recommendations might help address and lessen the negative effects of excessive absenteeism on Middelburg Cluster service delivery. Additionally, implementing these suggestions might help the larger SAPS address these issues.

Vurhangeri byo tisa ku cinca byi endliwile eka xiyenge xa phurayivhete eAfrika Dzonga, kambe leswi swi ve ntlhontlho eka xiyenge xa mfumo. Mulavisisi u lavisisile vuyelo bya vurhangeri byo tisa ku cinca eka vukorhokeri bya maphorisa ya Afrika Dzonga endhawini yale Middelburg Cluster, naswona u kambisise matsalwa lama faneleke leswaku a kuma leswi se ku endliweke ndzavisiso malunghana ni mhaka leyi. Rungula ri hlengeletiwile eka vanhu lava nga ni ntokoto, lava va tirheleke vukorhokeri bya maphorisa ya Afrika Dzonga ku tlula khume wa malembe naswona ri tlhela ri kambisisiwa. Ku burisaniwile na swirho swa 27 swa le hansi na swa le henhla naswona ku hlawuriwile 14, naswona ku suka eka nkambisiso, ku paluxiwile leswaku swirho leswitsongo swi titwa onge swiboho swi sindisiwa eka swona ku tlula ku burisana na swona leswi yisaka eka ku xwa entirhweni. Dyondzo yi kumile leswaku vurhangeri byo tisa ku hundzuka a byi tirhisiwi eMiddelburg Cluster. Vurhangeri byo tisa ku hundzuka hi laha murhangeri a sungulaka kona hi ku nyika vuleteri eka vanhu, kutani a khutaza vutumbuluxi ku huma eka vona hi ku hlohlotela na ku tlangela ntirho wa vona, naswona murangeri u fanele ku kucetela hiku rhangela na ku va kona eka swirho. Swikumiwa swa ndazavisiso swi kombisa mbuyelo wa ku xwa entirhweni eka mphakelo was vukorhokeri eka ntlawa wa Middelburg Cluster. Ku kumiwile leswaku ku pfumaleka ka ntirho swi khumba moya was swirho leswi hisekaka naswona hiku famba ka nkarhi swi vanga mintlhontlho leyi nga hlayekiki eka vafambisi. Swibumabumelo leswi endliweke eka ndzavisiso lowu swi nga hoxa xandla eka ku lulamisa na ku hunguta mbuyelo wo xwa entirhweni eka mphakelo was vukorhokeri eka ntlawa wa Middelburg Cluster. Ku engetela, swibumabumelo leswi swi nga hoxa xandla eka ku lulamisa timhaka leti endzeni ka vukorhokeri byo anama bya Maphorisa ya Afrika Dzonga.