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Recent submissions

Department of Public Administration and Management: Recent submissions

Now showing items 41-60 of 436

Citizens' expectations and perceptions of municipal service delivery in Mutare Municipality, Zimbabwe

Mahachi, Patricia (2022-11)

The research study aimed to examine citizens' perceptions and expectations of municipal services delivery in Mutare municipality. The lack of quality service delivery by Zimbabwean municipalities is a problem that has ...
Meaningful knowledge about public administration: Epistemological and methodological antecedents

Wessels, Jacobus S (Taylor & Francis, 2023-04-04)

While scientific knowledge has become valuable in creating national and global policies, the influence of Public Administration knowledge may be perceived as limited and thus not meaningful. This study aimed to understand ...
A strategy execution model for the public sector in an emerging economy

Ramsumair, Naresh (2023-02-28)

Public sector organisations are investing more money in the formulation of strategies each year. However, few who create good strategies eventually have compelling success in their execution endeavours. The ...
The concept 'Governance' in Public Administration

Louw, Valery Nicoline (2012-06)

Governance has become a leading theme in policy development discourse and social science scholarship. Although the phenomenon is well established in South Africa, and despite the popularity of the phenomenon among ...
Effects of municipal boundary demarcation on service delivery and social integration in Collins Chabane and JB Marks local municipalities

Netswera, Mpfareleni Mavis (2018-06-06)

Geographical boundaries have important environmental, political, financial, developmental and social implications. This study seeks to illustrate this claim through a comparative look at two cases in point, the Collins ...
Absenteeism of educators in the Lejweleputswa District schools in the Free State Province

Tshekedi, Phalala Jacob (2022-02-21)

The purpose of this study was to explore factors that contribute to the absenteeism of educators. Fourteen schools were sampled in the Lejweleputswa District Office of the Free State Department of Education. An understanding ...
Implementation of the customer complaints management policy in five labour centres in the Department of Employment and Labour: Free State Province

Mogotloane, Tebogo Samuel (2022-05)

The South African public service continues to struggle with problems such as increasingly poor service delivery, a growing lack of accountability and transparency, poor communication and ineffective leadership in its ...
Effectiveness of the public service disciplinary framework for the Department of Public Service and Administration

Shabangu, Koos Msongelwa (2022-02)

The public service takes too long to finalise disciplinary cases despite measures in place to ensure that a period of three months would suffice to conclude any disciplinary case. The Department of Public Service and ...
Employee performance management development system : a case of the Department Government Communication and Information Systems

Mohapi, Nuku Eunice (14-02)

The Constitution of Republic of South Africa, 1996 stipulates that public service should promote human resource management and career development to maximise human capabilities. The introduction of the Employee Performance ...
The provision of support services by school clerks in the Northern Highveld Region of the Mpumalanga Department of Education

Mahlangu, E. P. (2002-10)

The effective and efficient provision of services by school clerks has been affected by a number of factors. The study has revealed that the lack of job analysis description and specification before posts were created. ...
Provincial support for municipal financial management in the Limpopo Province

Phahlamohlaka, Phakane Job (2022-03)

This study is investigating the relationship between the Limpopo Provincial Treasury (LPT) and municipalities in the Limpopo Province of South Africa. The nature of the relationship is referred to as municipal financial ...
Roles of leadership and rules of conduct in instilling ethical behaviour: case of City of Tshwane Metropolitan Municipality

Adetunji, Ireti Adedotun (2021-08)

This research set out to find out what factors drive the ethical conduct of municipal staff members in general, with the City of Tshwane Metropolitan Municipality (CTMM) as a case study. The rules as well as the conduct ...
Career management in the South African Police Service

Chokoe, Moloko Bernet (2022-02)

The placement, lack of promotion linked with the appointment of public service employees (PSA) to police service (SAPS Act), and the turnover rate of the SAPS members pose a threat to the safety and security of the ...
Glass ceiling and advance,ment of women in decision making in the public service of Mauritius

Gopal, Reena Munbodh (2022-01)

Glass ceiling is one of the barriers that hinder women’s advancement. These barriers are viewed as artificial because they are social constructed. Moreover, they show a marked difference between those who have achieved ...
Public resources for public sanitation: the cases of Merafong and JB Marks local municipalities

Motsoeneng, Ramokhojoane Paul (2022-02)

South Africa, like many developing countries, faces a significant challenge in providing a sustainable water supply and sanitation service to its citizens as it has a vast water supply and sanitation infrastructure backlog. ...
Poverty alleviation in the city of Windhoek : a local economic development management perspective

Ndapulamo, Salomo (2022-07)

Poverty is a global phenomenon which affects people in various depths overtime, and there is no nation that is absolutely free from incidences of poverty. In Namibia, two thirds of the population were living in conditions ...
Evaluating South Africa's child-support grant policy : the case of beneficiaries in Mamelodi concerning grant value and basic needs

Hlwatika, Nozuko Ruth (2022-02-13)

The main objective of this study was to conduct an outcomes-based evaluation on the child-support grant (CSG) policy in South Africa from when it was implemented in 1998 until the present. The sub-objectives of the research ...
Implementation of solid waste management at Msunduzi local municipality : exploring household waste separation methods

Naidoo, Malinda (2021-10)

The management of waste disposal poses a critical problem in society. The Pietermaritzburg landfill site has a limited capacity, and it is estimated to expire within the next two years. The South African national government ...
Sanitation services in the northern fringe of City of Tshwane Metropolitan Municipality: the case of Ga-Rankuwa, Mabopane, Temba and Winterveld Townships

Mashiane, Martha Pekane (2020-01)

Access to decent sanitation is a basic human right in South Africa which should be universally enjoyed by all citizens. The sanitation crisis is a growing “pandemic” in the country and in most developing countries as ...
Transformational leadership in public primary health care

Abrahams, Gail Lydia (2021-10)

Public primary health care services have been under the spotlight consistently. As the first point of access to health care services for the majority of the population, it demands a standard of quality care. In addition, ...

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