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An evaluation of value creation in a South African managed courier company

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dc.contributor.author Fourie, Sarel Jakobus
dc.date.accessioned 2009-05-27T09:45:11Z
dc.date.available 2009-05-27T09:45:11Z
dc.date.issued 2006-11
dc.identifier.uri http://hdl.handle.net/10500/210
dc.description.abstract This research project evaluates the dynamics of stakeholder interaction, the development and change of culture and its effects on strategic drift within Skynet, a South African courier company under investigation. The problem statement is: An evaluation of value creation in a South African managed courier company and the objectives are: To evaluate the dynamics of stakeholder interaction and its affects on value creation activities. To investigate how the development and change of culture and how it affects value creation. To determine the extent and effect of strategic drift and how this affects the value creation activities of the company. en
dc.format.extent 1 online resource (147 leaves) : illustrations, graphs (chiefly color)
dc.language.iso en en
dc.subject Supply chain en
dc.subject Express services en
dc.subject Relationship management en
dc.subject Service industry en
dc.subject.ddc 388.04406568
dc.subject.lcsh Express service -- South Africa -- Management en
dc.subject.lcsh Value investing -- South Africa -- Management en
dc.subject.lcsh Express service -- South Africa -- Quality control en
dc.subject.lcsh Express service -- South Africa -- Employees en
dc.subject.lcsh Stakeholder management -- South Africa en
dc.title An evaluation of value creation in a South African managed courier company en
dc.type Research Report en
dc.description.department Graduate School for Business Leadership
dc.description.degree M.B.L.


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