Browsing MBL Research Reports by Issue Date

Now showing items 1-20 of 169

On assessing performance management systems in South African call centres

Strydom, Aletta Sofia Louisa (Unisa, 2005)

The field of Performance Management is receiving more attention today than ever before. This is due to the fact that many companies are becoming more and more frustrated by the ‘disconnect’ that exists between formulating ...
Job satisfaction and motivation of graduate engineers and actuaries

Rusconi, Julian Michael (Unisa, 2005)

This research has three main purposes. Firstly, it examines the level of job satisfaction and motivation of engineers and actuaries in South Africa and compares this with other groups. Secondly it examines the role of ...
Branding a country : the case of Zimbabwe

Gumpo, Sibonokuhle (University of South Africa, 2005)

ABSTRACT “Almost all places are in trouble, but some are in more trouble than others" Kotler, Haider & Rein (1993) Kotler, Haider & Rein (1993) contend that all places are in trouble now, or will be in the near future. ...
The effects of life experiences under apartheid on shaping leadership styles of South African political leaders

Ulrich, Neil (Unisa, 2005)

The system of apartheid, caused different life experiences for South Africans, and can be seen as a defining moment in the development of South Africa, its leaders and citizens. This study investigated how these different ...
Linking the advancement of women to senior management positions and gender barriers

Govender, Vanisha (Unisa, 2005)

Women form 52 percent of the adult population in South Africa, the majority of the population, but their status in the workplace is marginalized. The Commission of Employment Equity 2003 report revealed that women represent ...
Organisational structure and Elliot Jaques' stratified systems theory

Grobler, Schalk Willem (Unisa, 2005)

Organisational design needs to be in line with capabilities of the individual-inrole. The structure of an organization directly impacts the overall effectiveness and ultimately the success of such an organization and the ...
The effect of relationship banking on customer loyalty in the retail business banking environment

Ravesteyn, Louis Johannes van (2005)

Relationship banking, as exemplified by retail banks, is a valuable enabling strategy that promotes competitiveness and provides sustainable success. The utilisation of relationship banking as a business strategy to ...
The role of BEE in transforming the petroleum industry in South Africa : progress made since the signing of the industry charter on empowerment

Dyaphu, Zamikhaya William (Unisa, 2005)
Leadership competencies of successful business leaders in South Africa

Baicher, Reshma (Unisa, 2005)

With the advent of democracy, South African business leaders are confronted with numerous challenges like globalisation, cultural diversity, Black economic empowerment, transformation etc; that require innovative thinking, ...
Customer satisfaction in the online grocery shopping market

Croker, Andrew David (Unisa, 2005)

To establish an online grocery shopping service and to attract customers to it is an expensive operation. In order to recoup those expenses, and ultimately make a profit, an online retailer needs to ensure that customers ...
The role of employee orientation in marketing strategy.

Punwassi, Deonath (2005-11)

The purpose of this study is to determine the impact of employee orientat ion on the implementat ion of market ing st rategy in the banking sector. To gain compet it ive advantage, a bank needs to be able to measure an ...
The value of strategic positioning and differentiation in the non-life reinsurance industry in South Africa

Ncube, Hardman (2005-11-30)

Notable in strategic management research is a paradigm shift from industry/market factors as determinants of competitive strategy to a resource-based view. This study focuses on the extent to which firms in the reinsurance ...
Determinants of credit risk mitigation in lending to Black Economic Empowerment (BEE) companies, from a banker's perspective

Meyer, Petrus Gerhardus (Unisa, 2005-11-30)

The previous political dispensation limited black people’s participation in the South African economy. Poor credit records, lack of training, resulting in skills and capacity gaps further limited entry into the lending ...
The role of self-management in female leadership

Botha, Audrey (2005-11-30)

Male stereotyping together with perception of women as inferior is hindering recognition of women in senior managerial positions. Through pervious studies regarding female leadership, conducted all over the world, the ...
Measuring marketing performance in South Africa

Papageorge, Basil (2005-11-30)

Despite the growing global awareness and importance of marketing performance measurement, little research on the subject has been conducted from a South African perspective. This study explores the status of marketing ...
Institute a culture of integrity in organizations

Rossouw, Eugene (2005-11-30)

Integrity within employees is on the forefront as a person with integrity is one that is honest and trustworthy. In contrast is an employee with low integrity that could be associated with acts of fraud, corruption and ...
Exploratory study on how the CEO facilitates the strategic management process within small and medium sized companies of the Johannesburg stock exchange (R10-80 mil turn-over)

Brand, Colin George (2006)

The study explores the role that the CEO plays in the facilitation of the Strategic Management Process (SMP) within the small and medium sized companies on the JSE with a turnover between R10 to R80 mil. In answering the ...
Leadership style to sustain organisational culture

Brand, Gerhard (2006)

One of Kumba Resources’ strategic objectives is to create a high performance culture amongst its employees. The Hay-group identified through worldwide studies that leadership style has a 70% influence on organisational ...
The relevance of the hierarchy model of market entry modes to South African manufacturing firms entering Mozambique

Davis, Tracey Beverley (2006)

The decision to enter a foreign market has long-term implications for the investing firm, as has its choice of entry mode. The hierarchical model of market entry modes proposes that entry modes can be categorised as ...
Value of enterprise risk management in the South Africa business environment

Havenga, Andre Hendrik Stephanus (2006)

The research question and phenomenon that is addressed by this research study is: “What is the perceived importance and level of acceptance of ERM in the South African business environment, and what is the perceived value ...

Browsing MBL Research Reports by Issue Date

Browsing MBL Research Reports by Issue Date

Search UnisaIR

Browse

All of UnisaIR

This Collection

My Account