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Usability evaluation of an e-learning tutorial using two evaluation methods

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dc.contributor.advisor De Villiers, M. R. Prof.
dc.contributor.advisor Ssemugabi, S. Mr
dc.contributor.author Nyang'or, Julius Omondi
dc.date.accessioned 2013-03-14T09:32:24Z
dc.date.available 2013-03-14T09:32:24Z
dc.date.issued 2012-06
dc.identifier.citation Nyang'or, Julius Omondi (2012) Usability evaluation of an e-learning tutorial using two evaluation methods, University of South Africa, Pretoria, <http://hdl.handle.net/10500/8787> en
dc.identifier.uri http://hdl.handle.net/10500/8787
dc.description.abstract The use of interactive e-learning tutorials is an effective form of teaching and learning. It is therefore important that attention is paid to their usability. This research relates to the evaluation of a CD-based e-learning tutorial for learning Business English, with the aims of investigating its usability and identifying problems. Particular attention is paid to aspects that hinder the learner from achieving the learning objectives. The study uses two usability evaluation methods (UEMs), namely controlled usability testing in an HCI laboratory and a user questionnaire survey. The main aim of the study is to compare the findings and determine the impact of using two methods in combination. The first outcome of the research was a synthesized framework of evaluation criteria that was applied in the two UEMs. Secondly, findings of the evaluations indicated that two UEMs identified similar problems, thus confirming their reliability in usability evaluation. Another finding was instances where one method produced results not obtained by the other, which shows the complementary value of two different UEMs. A third benefit of the study was that it identified usability problems in the target system.
dc.format.extent 1 online resource (xiii, 245 leaves)
dc.language.iso en en
dc.rights University of South Africa
dc.subject E-learning
dc.subject Electronic tutorials
dc.subject Evaluation criteria
dc.subject Human computer interaction
dc.subject Questionnaire survey
dc.subject Usability evaluation methods
dc.subject Usability testing
dc.subject.ddc 371.3344678
dc.subject.lcsh Internet in education --Evaluation
dc.subject.lcsh Computer assisted instruction --Evaluation
dc.subject.lcsh Educational technology --Evaluation
dc.subject.lcsh Educational tests and measurements -- data processing
dc.title Usability evaluation of an e-learning tutorial using two evaluation methods en
dc.type Dissertation en
dc.description.department Information Systems en
dc.description.degree MA (Information Systems)


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