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Investigating good usability consistency within and across the South African super 14 rugby franchise web sites

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dc.contributor.advisor Lubbe, Sam, 1952-
dc.contributor.author Howard, Grant Royd
dc.date.accessioned 2010-12-03T12:15:02Z
dc.date.available 2010-12-03T12:15:02Z
dc.date.submitted 2009-08
dc.identifier.uri http://hdl.handle.net/10500/3885
dc.description.abstract This study investigates the usability of the South African Super 14 Rugby franchise web sites. Web site usability is a measure of a web site user’s experience when visiting a web site. A web site user’s experience will determine how well a web site’s goals are achieved. The relevant web site goals are, having as many visitors as possible, both unique visitors and repeat visitors, and ensuring that those visitors stay on the web site for as long as possible. This study uses data generation method triangulation to enhance the validity of the findings. The data generation methods are an e-mail questionnaire survey and an expert group consensus method called the Delphi Method. This study shows that within each web site and across all five web sites, there is poor usability consistency. Management guidelines and recommendations for improvements to these web sites are presented, so that the web site goals can be achieved. en
dc.format.extent 1 online resource (vi, 193 leaves :ill.)
dc.language.iso en en
dc.subject Delphi Method en
dc.subject Web sites analysis en
dc.subject South African Super 14 rugby en
dc.subject Web site improvement en
dc.subject Comparative web site questionnaire
dc.subject Data generation method triangulation
dc.subject E-mail survey
dc.subject Good usability consistency
dc.subject Sport web site evaluation
dc.subject Usability expert opinion
dc.subject.ddc 006.7
dc.subject.lcsh Web sites
dc.subject.lcsh Software engineering
dc.subject.lcsh Web publishing
dc.subject.lcsh Super 14 (Competition) -- Computer network resources -- Evaluation
dc.title Investigating good usability consistency within and across the South African super 14 rugby franchise web sites en
dc.type Dissertation en
dc.description.department Computer Science
dc.description.degree M.Sc. (Information Systems)


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