Adoption and use of library services platforms by Librarians at the National University of Lesotho library

Abstract

The purpose of this study is to understand the factors that influenced the adoption and use of library services platforms (LSPs) at the National University of Lesotho (NUL) library named Thomas Mofolo (TM), using the conceptual framework developed from the three models of Davis (1989), Tripathi (2017) and Ajibade (2018). This combination of models formed the Integrated Technology Acceptance and Use Model (ITAUM), which underpinned this study. The findings revealed that IT skills and experience, supervisors support, IT use policy, rules and guidelines, perceived usefulness, vendor support and loyalty, cost, perceived ease of use, and perceived ubiquity were the factors that influenced TM librarians attitudes to actually adopt and use Sierra/FOLIO. This study used an interpretive paradigm and qualitative methods. The population sample used in this study had to adhere to the following criteria: main campus librarians of NUL, utilisation of Sierra/FOLIO, availability and willingness to participate in this study.