An exploration of safety and security at OR Tambo International airport

Abstract

The goal of this study was to explore the effectiveness of existing safety and security measures at OR Tambo International Airport (ORTIA) in crime prevention. The value of ORTIA was established in terms of tourism and a healthy economy. However, the study was premised on the risks and vulnerabilities at ORTIA which manifest in crime taking place at the airport. The study used a quantitative research methodology and established the study as explorative and descriptive. A non-experimental and randomised cross-sectional research design was used. Through random sampling, a total of 100 participants contributed to the study and yielded a representative percentage of 36%. Data were collected through online self-administered questionnaires from security personnel employed at ORTIA. Data were analysed through descriptive analysis and efforts were made to ensure validity and reliability as well as adhering to ethical considerations. The main findings revealed that the airport is fairly safe and the most problematic crimes taking place at ORTIA were reported to be theft, mishandled baggage, Automated Teller Machine (ATM) crimes, burglary, robbery, illegal immigrants and smuggling of drugs. Most participants had witnessed a crime at ORTIA that mostly included theft, ATM crimes and robbery. Most of the participants reported the crimes and confirmed that action was taken against the crimes. Moreover, crime prevention and intervention strategies were proposed by the participants. The study achieved its aim by achieving its objectives. Thus, the nature and extent of crime committed at ORTIA were achieved. Also, the existing safety and security measures at ORTIA were established. Finally, recommendations were made for ORTIA based on the theoretical and empirical findings of the study. No research study is exempt from limitations thus the limitations of the study were outlined and recommendations for future research were proposed. Through the holistic understanding of the dissertation, it can be concluded that safety and security were explored to inform crime prevention at ORTIA.

Injongo yolu phononongo ibikukuphicotha/ukuhlola impumelelo yamanyathelo akhoyo okhuselo nokhuseleko kwisikhululo senqwelomoya saMazwe ngaMazwe i-OR Tambo (ORTIA) ekuthinteleni ulwaphulo-mthetho. Uxabiseko le-ORTIA lamiselwa ngokwezokhenketho kunye noqoqosho oluphilileyo. Nangona kunjalo, uphononongo lwalusekelwe kumngcipheko kunye nobuthathaka e-ORTIA obubonakala kulwaphulomthetho olwenzeka kwisikhululo seenqwelomoya. Uphononongo lusebenzise indlela yophando yobuninzi kwaye lwamisela uphononongo njengoluphicothayo/oluhlolayo kunye noluchazayo. Kusetyenziswe uyilo lophando olungenamfuniselo/olungenalingelo nolungenamkhethe. Ngokusebenzisa iisampulu ezingacwangciswanga, inani lilonke labathathi-nxaxheba abali-100 babanegalelo kuphononongo kwaye bavelise ipesenti emele i-36%. Idatha yaqokelelwa ngokusebenzisa iphepha lemibuzo elizilawulayo nge-intanethi ivela kubasebenzi bokhuseleko abaqeshwe e-ORTIA. Idatha yacalulwa ngokohlalutyo oluchazayo kwaye zenziwa iinzame zokuqinisekisa ukunyaniseka nokuthembeka kunye nokubambelela kwiingcamango zokuziphatha. Iziphumo eziphambili zophononongo ziveze ukuba isikhululo seenqwelomoya sikhuseleke ngokufanelekileyo kwaye ezona zenzo zolwaphulo-mthetho ziyingxaki ezenzeka e-ORTIA kunikwe ingxelo ngazo bubusela, imithwalo engaphathwanga kakuhle, ulwaphulo-mthetho koomatshini abakhupha imali (ATM), ukuqhekeza, ukukhuthuza, abangeneleli ngokungekho mthethweni kunye nokuthutyeleziswa kweziyobisi. Uninzi lwabathathi-nxaxheba babone ulwaphulo-mthetho e-ORTIA olubandakanya ikakhulu ubusela, ulwaphulo-mthetho lwe-ATM kunye nokukhuthuza. Uninzi lwabathathi-nxaxheba lunike ingxelo yolwaphulo-mthetho kwaye baqinisekisa ukuba kwenziwa okuthile malunga nolwaphulo-mthetho. Ngaphezu koko,uthintelo lolwaphulo-mthetho nezicwangciso-qhinga zokuthintela ulwaphulo-mthetho zacetyiswa ngabathathi-nxaxheba. Uphononongo lwaphumumelela ukufezekisa iinjongo zalo. Ngoko ke, uhlobo nobungakanani bolwaphulo-mthetho obenziwe e-ORTIA bafumaneka. Kwakhona, amanyathelo akhoyo okhuseleko kunye nokhuselo e-ORTIA asekwa. Ekugqibeleni, izindululo zenzelwa i-ORTIA ngokusekwe kwiziphuma zethiyori kunye nezisekelwe kumava ophando. Akukho sifundo sophando singenamida ngoko ke imida yophononongo yachazwa kwaye izindululo zophando lwexesha elizayo zacetyiswa. Ngokuqondwa ngokupheleleyo kwethisisi, kunokufikelelwa kwisigqibo sokuba ukhuselo nokhuseleko lwaphononongwa ukuze kufunyanwe iindlela zokuthintela ulwaphulo-mthetho e-ORTIA.

Sepheo sa phuputso e ne e le ho hlahloba ka hloko katleho ya mehato e sebediswang ya polokeho le tshireletso, ho thibela bosenyi OR Tambo International Airport (ORTIA) (Boemafofane ba Matjhaba ba OR Tambo). Bohlokwa ba ORTIA bo fumanwe ho ya ka melawana ya bohahlaodi le moruo o holang o kgonang ho tshehetswa nako e telele. Le ha ho le jwalo, phuputso e ne e itshetlehile dikotsing le dikgonahalong tsa hore ho hlaselwe ORTIA, tse bonahalang diketsong tsa bosenyi tse etsahalang boemafofaneng. Phuputso e entswe ka ho bokella lesedi le ka lekangwang ka palo le ho amohelwa e le patlisiso le ho hlalosa boemo bo fuputswang ka nepo. Ho sebedisitswe leano le mokgwa wa tlhahlobisiso oo ho oona mofuputsi a bokellang datha bathong ba fapaneng ka nako e le nngwe. Mokgwa ona o hlalosa boemo bo le jwalo ntle le kameho ya maikutlo a mofuputsi le ho sa latele moralo kapa tlhophiso efe kapa efe. Ka ho nka disampole ho sa latelwe moralo kapa tlhophiso efe kapa efe, palokaofela ya bankakarolo ba 100 e bile le seabo phuputsong le ho etsa diphesente tse 36 tsa batho ba nkang karolo. Datha e bokelletswe ka mananepotso ao bankakarolo ba ka ikarabelang oona inthaneteng a tswang basebetsing ba tshireletso ba hirilweng ORTIA. Datha e hlahlobilwe ka ho e hlalosa kapa ho e kgutsufatsa ka tsela e thusang hore e sebedisehe le ho hlahisa sephetho se lebelletsweng mme ho entswe matsapa a ho netefatsa hore mokgwa o sebediswang o lekanya/metha seo ho fuputswang ka sona ka nepo le makgetlo ao o kgonang ho hlahisa diphetho tse tshwanang le tse sa fetoheng, le ho etsa patlisiso ka tsela e amohelehang e itshetlehileng mekgweng e behetsweng ya boitshwaro. Lesedi le ka sehloohong le fumanweng phuputsong le bontshitse hore boemafofane bo bolokehile le hore boholo ba diketso tsa bosenyi tse bakang mathata tse etsahalang ORTIA di tlalehilwe e le tsa boshodu, dithoto tsa bapalami tse lahlehileng, tse sentsweng, tse diehisitsweng le tse utswitsweng, tsa Motjhini wa Tjhelete (ATM), tsa ho thuba, ho khothotswa, bafalli ba seng molaong le ho rekisa dithethefatsi. Boholo ba bankakarolo bo bone kapa bo etsahalletswe ke ketso ya bosenyi ORTIA, eo boholo ba yona e neng e kenyeletsa boshodu, diketso tsa bosenyi ba diATM le ho khothotswa. Boholo ba bankakarolo bo tlalehile diketso tsa bosenyi le ho tiisa hore ho ile ha etswa ho hong ho thibela diketso tseo. Ho feta moo, ho thibela bosenyi le mawa a ho thusa ho bo fedisa a sisintswe ke bankakarolo. Phuputso e fihletse sepheo sa yona ka ho phethahatsa maikemisetso a yona. Kahoo, mofuta wa ketso ya bosenyi e ntsweng ORTIA le boholo ba yona bo fumanwe ka katleho. Hape, mehato e seng e sebetsa ya polokeho le tshireletso ORTIA e kentswe. Ntlheng ya ho qetela, ORTIA e etseditswe ditshisinyo tse itshetlehileng leseding le fumanweng mohopolong le diketsahalong tsa nnete tsa phuputso. Ha ho na patlisiso e dumelletsweng ho se be le dithibelo, kahoo dithibelo tsa phuputso di hlalositswe mme ho hlahisitswe le ditshisinyo tsa patlisiso ya nako e tlang. Ka kutlwisiso ya dikamano tsa dikarolo kaofela tsa patlisiso e entsweng thutong ho fumantshwa setefekeiti sa boemo bo phahameng, ho ka phethelwa ka hore ho hlahlobilwe polokeho le tshireletso ka hloko ho hlokomedisa ka thibelo ya diketso tsa bosenyi ORTIA.