An investigation into employee retention and turnover in the Inkomati-Usuthu Catchment Management Agency : Mpumalanga Province

Abstract

The primary purpose of this research was to identify the factors that influence the employee retention and turnover of technical staff with scarce skills at the Inkomati Usuthu Catchment Management Agency. The study followed an explanatory sequential mixed methodology. The data were collected through a survey questionnaire and, subsequently, through semi-structured interviews. A total sampling approach was used for the quantitative component of the study, while purposive sampling was adopted for the qualitative strand. Eighty-three (83) employees responded to the survey questionnaire, whereas fourteen (14) employees participated in interviews. An exploratory factor analysis and a regression analysis were used to analyse quantitative data, while content analysis served to analyse qualitative data. The main findings are that offering competitive salaries as well as an effective and efficient performance management system proved to be some of the best strategies to prevent employees from leaving the organisation. The research reveareed that the Inkomati-Usuthu Catchment Management Agency has both a remuneration strategy and a performance management and development system; however, the implementation of the remuneration strategy and related policies is ineffective.

Maikemišetšomagolo ya dinyakišišo tše e bile go hlatha mabaka ao a huetšago go tšwela pele ga bašomi ka mošomong le go thwala ga bašomi ba tša sethekniki bao ba nago le bokgoni bjo bo sa hwetšagalego gabonolo ka go Setheo sa Taolo ya Kelelomeetse sa Inkomati-Usuthu. Dinyakišišo di dirišitše mokgwa wa mohlakanelwa wa tlhalošo ya tatelano. Tshedimošo e kgobokeditšwe ka go diriša dipotšišo tša dinyakišišo tša phatišišo le, ka morago ga fao, ka go diriša dipoledišano tšeo dipotšišo tša gona di sego tša beakanywa peleng. Mokgwa wa go dira sampole ka botlalo o šomišitšwe go karolo ya bontši ya dinyakišišo, mola e le gore go dira sampole ka maikemišetšo go dirišitšwe ka karolong ya boleng. Bašomi ba masomeseswai-tharo (83) ba ile ba araba dipotšišo tša diphatišišo, mola e le gore bašomi ba lesomenne (14) ba ile ba kgatha tema ka dipoledišanong. Mokgwa wa dipalopalo wa go utolla dilo tša mehutahuta le mokgwa wa dipalopalo wa go laetša kamano ya dilo e šomišitšwe go sekaseka tshedimošo ya bontši, mola e le gore tshekatsheko ya diteng e šomile go sekaseka tshedimošo ya boleng. Dikutollo tše kgolo ke gore go lefa meputso ye mekaone gammogo le lenaneo la taolo ya phethagatšo ya mošomo leo le šomago gabotse le leo le lekanego di laeditše gore ke ye mengwe ya mekgwa ye mekaone ya go thibela bašomi go tlogela khamphani. Dinyakišišo di utollotše gore Setheo sa Taolo ya Kelelomeetse sa Inkomati-Usuthu se na le bobedi leano la tefelo ya meputso le lenaneo la taolo le tlhabollo ya phethagatšo ya mošomo; le ge go le bjale, phethagatšo ya leano la tefelo ya meputso le melawana ye e amanago le yona ga di šome gabotse.

Xikongomelokulu xa ndzavisiso lowu a ku ri ku kombisa swivangelo leswi khumbhaka nhlayiso va vatirhi na ku famba na ku siviwa ka vatirhi va swa xithekiniki lava nga na swikili leswi kayivelaka eInkomati-Usuthu Catchment Management Agency. Dyondzo yi landzelerile maendlelo yo hlamusela hi ku landzelelana lama hlanganisiweke. Datara yi hlengeletiwile hi ku tirhisa mbalango wa nongoloko wa swivutiso kutani ku landzela, ku tirhisa tiinthavhiyu to vutisela swivutiso. Endlelo ro teka tisampulu hinkwato ri tirhisiwile eka xiphemu xa nkoka xa dyondzo, loko sampulu ya xikongomelo yi tirhisiwile eka ndhawu ya nkoka. Makumenhungu-nharhu (83) wa vatirhi va hlamurile eka mbalango wa nongoloko wa swivutiso, loko khumemune (14) wa vatirhi va tekilexiave eka tiinthavhiyu. Nxopaxopo wa swivangelo leswi hlamuselaka na nxopanxopo wo tlhelela endzhaku swi tirhisiwile ku xopaxopa datara ya nhlayo, loko nxopaxopo wa vundzeni wu tirhile ku xopaxopa datara ya nkoka. Leswi kumiweke swa nkoka hi leswaku ku nyika miholo leyi mphikizanaka na yin'wana na endlelo ra malawulelo ya matirhelo lama pfunaka na ya vuswikoti swi kombisile ku va swin'wana swa switirateji swo antswa ku sivela vatirhi ku va va nga fambi eka nhlangano. Ndzavisiso wu humeserile erivaleni leswaku Inkomati-Usuthu Catchment Management Agency yi na xitirateji xo hakela na endlelo ra malawulelo ya matirhelo na nhluvukiso; hambiswiritano, ku simekiwa ka xitirateji xo hakela na tipholisi leti fambelanaka a swi tirhi.