Attitude of personnel at South African Air force bases towards a framework for the implementation of Total Quality Management (TQM) in the South African Air Force : an empirical view

dc.contributor.author	Oschman, J.J.
dc.contributor.author	Ströh, E.C.
dc.contributor.author	Auriacombe, C. J.
dc.date.accessioned	2009-11-10T09:16:41Z
dc.date.available	2009-11-10T09:16:41Z
dc.date.issued	2009-11-10T09:16:41Z
dc.identifier.citation	Oschman, JJ,Ströh, EC, & Auriacombe, CJ 2006, 'Attitude of personnel at South African Air force bases towards a framework for the implementation of Total Quality Management (TQM) in the South African Air Force : an empirical view,Politeia, vol. 25, no. 2, pp. 131-150.
dc.identifier.issn	0256-8845
dc.identifier.uri	http://hdl.handle.net/10500/2835
dc.description.abstract	The purpose of this article is to discuss the attitude of personnel at the eight South African (SA) Air Force bases towards the nature and scope of a Total Quality Management (TQM) framework, which was developed for the implementation of TQM in the SA Air Force.Fourteen TQM dimensions, identified to represent the TQM framework, were used as a basis for conducting the empirical research. This article also discusses whether the implementation of TQM was acceptable at the air force bases.	en
dc.publisher	OpenJournals Publishing
dc.subject	South African Air Force	en
dc.subject	Total Quality Management (TQM)	en
dc.title	Attitude of personnel at South African Air force bases towards a framework for the implementation of Total Quality Management (TQM) in the South African Air Force : an empirical view	en
dc.type	Article	en