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Browsing Research Outputs (Graduate School of Business Leadership (SBL)) by Subject "internal service quality"

Browsing Research Outputs (Graduate School of Business Leadership (SBL)) by Subject "internal service quality"

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  • Ramphal, Roy (2011)
    Many South African companies are adopting the shared services methodology because this structure has led to lower operating costs, greater business efficiency, and improved internal service quality in international ...

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