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Gespreksontleding in die Maatskaplikewerkonderhoud: 'n kwalitatiewe studie

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dc.contributor.advisor Van Delft, W.F. en Rauch, Barend Venter en 2009-08-25T10:44:40Z 2009-08-25T10:44:40Z 2009-08 2007-06-30 en
dc.identifier.citation Rauch, Barend Venter (2009) Gespreksontleding in die Maatskaplikewerkonderhoud: 'n kwalitatiewe studie, University of South Africa, Pretoria, <> en
dc.description.abstract The purpose of the research is to explore social workers' listening skills pertaining to listening as communication skill during an experimental social work interview. The research methodology comprised unique application of a social work interview. A sample of five participating social workers was invited to listen to a video recording of a social work interview requesting them to identify information presented by the client through observation and listening by applying a set of predetermined theoretical conversation elements. The participation and involvement of participating social workers during the listening experiment was video recorded for subsequent evaluation. The conclusion reached from research findings indicates that the unique approach adopted by participating social workers' achieved mixed results towards hypothetic assistance offered to the experimental client. The researcher recommends that social workers be developed and trained in the art of maintaining effective listening skills during social work interviews to improve assistance to clients. en
dc.language.iso en en
dc.subject Listening skill en
dc.subject Communication skill en
dc.subject Participating social worker en
dc.subject Social work interview en
dc.subject Video recording en
dc.subject Conversation elements en
dc.subject Listening experiment en
dc.subject Effective listening en
dc.subject Assistance en
dc.subject Experimental client en
dc.subject.ddc 361.322
dc.subject.lcsh Interviewing in social service
dc.subject.lcsh Interviewing
dc.subject.lcsh Social service
dc.subject.lcsh Social case work
dc.subject.lcsh Listening
dc.subject.lcsh Communication -- Social aspects
dc.subject.lcsh Content analysis (Communication)
dc.subject.lcsh Conversation analysis
dc.subject.lcsh Social skills
dc.subject.lcsh Interpersonal communication
dc.subject.lcsh Social work education
dc.title Gespreksontleding in die Maatskaplikewerkonderhoud: 'n kwalitatiewe studie en
dc.type Dissertation en
dc.description.department Social Work en M. A. (Social Work) en

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