The system of Alternative Dispute Resolution, commonly known as ADR, comprises multiple informal processes. Traditional processes of negotiation, mediation and arbitration are primary processes within the system of ADR. ...

This study compared simulated sales negotiations with authentic negotiations. Specifically, three areas of language were considered: (i) chat phases, (ii) mitigation in disagreements, and (iii) argumentation. Findings ...

This study investigates the negotiation of violence by analysing how the selected texts, The House of Hunger by Damudzo Marechera, Harvest of Thorns by Shimmer Chinodya, The Uncertainty of Hope by Valerie Tagwira and Half ...