Browsing Open Research Collection by Author "Kuye, J.O"

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Electronic Technology As A Mechanism To Improve Service Delivery In South Africa: The Case For An Innovative E-Delivery Strategy For The Public Service

Kuye, J.O; Naidoo, Goonasagree (South African Institute for Public Administration, 2003-09)

Several academics and other concerned citizens have argued that in response to the complexity envisaged in the wide world of communication stretching across vast arenas, modern governments are compelled to utilize the ...
Service delivery in the South African Public Service: an overview from 1994-2003.

Naidoo, Goonasagree; Kuye, J.O (South African Institute for Public Administration, 2005-12)

This paper examines the issues and debates of service delivery in South Africa since 1994. The dialogue generated in this paper attracts so much intellectual and political interests and these must also be viewed from the ...

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