A survey of project management tools, techniques and methodologies used in Mauritius : the current status

Abstract

Developing countries are very often faced with a shortage of skilled staff, difficult economic and social conditions, weak political institutions, deeply rooted cultural and religious beliefs that all have an impact on development in various disciplines (Nessan, 1993). This paper critically analyses the situation of software project management in Mauritius with a view for further research in the field. Data sets for statistical analysis were collected using two questionnaires, one aimed at gathering information from software development companies and/or staff and another one targeting users of computer software. The use of project management methodologies, tools and techniques, considered as important for assessment by Ralph and Ludin (1996), faced by software developers in Mauritius in particular, were analysed. User satisfaction was one of the criteria analysed by the client questionnaire. Based on the analysis of the surveys conducted, it was found that there is room for improvement regarding software project management in Mauritius and we speculate that this will also be the case for other regional developing countries. Methodologies developed for use in western countries may not be totally suitable for developing countries. Furthermore, given the assumption of economic rationality and cultural differences and the need to cope with political and community demands on the project s resources, a new project management methodology to be developed to ensure that developing countries, in particular Mauritius, are not left apart, is indicated (Murithi and Crawford, 2003).