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Library automation as a prerequisite for 21st century library service provision for Lesotho library consortium libraries

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dc.contributor.advisor Van Deventer M.J.
dc.contributor.advisor Van der Walt, Thomas
dc.contributor.author Monyane, Mamoeletsi Cecilia
dc.date.accessioned 2019-09-09T08:57:35Z
dc.date.available 2019-09-09T08:57:35Z
dc.date.issued 2019-07
dc.identifier.uri http://hdl.handle.net/10500/25754
dc.description.abstract Library automation is approaching its 90th birthday (deduced from Pace, 2009:1), and many librarians no longer remember the inefficiencies of the manual systems that were previously in place. For some, however, automation has not gone nearly far enough. In this second decade of the new millennium some libraries in Lesotho face multiple challenges in automating their services while libraries internationally are staying relevant by rapidly adapting their services to address the needs and demands of the clients. It was anticipated that full library automation is a prerequisite for delivering 21st-century library services and the researcher embarked on a process to establish whether libraries belonging to the Lesotho Library Consortium (LELICO) have automated to the extent where they will be able to provide the services that are currently in demand. The purpose of this study was to analysewhether full library automation is indeed a prerequisite for libraries to offer the services required in the current millennium. The study focused on LELICO member libraries. Benchmarking was done with selected South African academic libraries. Data were collected by means of interviews with all respondents, namely, LELICO member libraries, librarians from South African libraries and with international system vendors operating from South Africa. The study found that LELICO member libraries are indeed lagging behindin terms of service provision. LELICO member libraries do not appear to understand; which library services are possible when state-of-the-art technology is fully implemented. The study found furthermore that the laggard status is caused by factors such as a lack of funding, too few professional staff and ineffective support from management. These and other findings helped formulate recommendations that would underpin a renewal strategy for LELICO. The proposed recommendations include that LELICO should deliver a more meaningful service to its current members. LELICO member libraries should be using technology more effectively in their operations and good relationship between a system vendor and its clients should be seen as an asset that should be maintained.LELICO should be playing a key role in making change a reality. en
dc.format.extent 1 online resource (xv, 169 pages) : color illustrations
dc.language.iso en en
dc.subject Cloud computing en
dc.subject Information communication technology en
dc.subject Library automation en
dc.subject Lesotho Library Consortium en
dc.subject Resource Sharing en
dc.subject Shared OPAC en
dc.subject 21st century library services en
dc.subject.ddc 025.00285
dc.subject.lcsh Information networks -- Lesotho
dc.subject.lcsh Libraries -- Automation -- Lesotho
dc.subject.lcsh Information storage and retrieval systems -- Lesotho
dc.subject.lcsh Information technology -- Lesotho
dc.subject.lcsh Library cooperation -- Lesotho
dc.subject.lcsh Library catalogs and users -- Lesotho
dc.subject.lcsh Library catalogs -- Automation
dc.title Library automation as a prerequisite for 21st century library service provision for Lesotho library consortium libraries en
dc.type Thesis en
dc.description.department Information Science en
dc.description.degree M.A. (Information Science)


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