Evaluation of programmes of shelters for victims of abuse in Gauteng Province

Abstract

This study outlines the results of an evaluation of programmes through a developmental quality assurance process within shelters for abused women and their children in Gauteng Province.

The survey obtained the attitudes and opinions of the social workers/social auxiliary workers and shelter managers towards their services.

The study reflects empirical findings as well as strengths and developmental areas within these shelters.

The results from the study indicate that shelters for abused women and their children are functioning well. However, the Minimum Standards for Shelters are not fully adhered to. Therefore, internal and external evaluations should be used by shelter managers to evaluate their own performance and to improve service delivery.