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Childline's counselling services for survivors of child sexual abuse in Zimbabwe: a descriptive study

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dc.contributor.advisor Skosana, Khuze G.
dc.contributor.author Masama, Julliet
dc.date.accessioned 2014-11-27T07:27:07Z
dc.date.available 2014-11-27T07:27:07Z
dc.date.issued 2014-10
dc.identifier.citation Masama, Julliet (2014) Childline's counselling services for survivors of child sexual abuse in Zimbabwe: a descriptive study, University of South Africa, Pretoria, <http://hdl.handle.net/10500/14492> en
dc.identifier.uri http://hdl.handle.net/10500/14492
dc.description.abstract This study explored Childline Zimbabwe’s provision of psychosocial support to sexually abused children. This was done by reviewing counsellors’ practices regarding face-to-face counselling, counselling approaches, referrals, follow-ups, case recording and through measuring client satisfaction levels. A qualitative case study approach was adopted with mixed methods to collect data from counsellors and clients. Data analysis was informed by grounded theory and followed an inductive process of coding and categorising the data into relevant themes. The outcomes of this study showed that referral of clients represents a major strategy of addressing child sexual abuse cases. The engagement of clients in face-to-face counselling stages however remained limited due to difficult work environments and challenges related to individual counsellors’ capacities. This posed questions about Childline’s role as a counselling or referral organisation. This study contributes to counselling of sexually abused children with information over the counselling interventions necessary in addressing survivors of sexual abuse. en
dc.format.extent 1 online resource (xvi, 224 leaves) : illustrations
dc.language.iso en en
dc.subject Child en
dc.subject Child sexual abuse (CSA) en
dc.subject Childline Zimbabwe en
dc.subject Counselling and counselling services en
dc.subject.ddc 362.76706891
dc.subject.lcsh Sexually abused children--Counseling of--Zimbabwe
dc.subject.lcsh Sexually abused teenagers--Counseling of--Zimbabwe
dc.subject.lcsh Hotlines (Counseling)--Zimbabwe
dc.subject.lcsh Childline Zimbabwe (Organization)
dc.subject.lcsh Children--Services for--Zimbabwe
dc.subject.lcsh Child sexual abuse--Zimbabwe
dc.subject.lcsh Sexually abused children--Zimbabwe--Psychology
dc.subject.lcsh Sexually abused teenagers--Zimbabwe--Psychology
dc.title Childline's counselling services for survivors of child sexual abuse in Zimbabwe: a descriptive study en
dc.type Dissertation en
dc.description.department Psychology en
dc.description.degree M.A. (Psychology)


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