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Sense of coherence, self-efficacy and job performance in the recruitment industry

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dc.contributor.advisor Viviers, Rian en
dc.contributor.author Mccomb, Calum Bruce en
dc.date.accessioned 2012-05-22T09:07:25Z
dc.date.available 2012-05-22T09:07:25Z
dc.date.submitted 2012-05
dc.identifier.uri http://hdl.handle.net/10500/5723
dc.description.abstract Recruitment consultants today are faced with considerable stress and challenges as a result of their work. They must cope effectively with these challenges in order to deliver effective job performance, which is crucial to an organisation’s survival. In this study the relationship between sense of coherence, self-efficacy and job performance amongst recruitment consultants was investigated. The Orientation to Life Questionnaire, Generalised Self-efficacy Scale and a job performance measure comprising key performance indicators were used. The study was conducted with 99 recruitment consultants at a national recruitment organisation in South Africa. While a theoretical relationship was determined, this was not supported by the empirical investigation. Relationships did, however, emerge for the comprehensibility component of sense of coherence to job performance total and for two of its dimensions (namely customer service and productivity). A regression model, comprising comprehensibility and meaningfulness, emerged as a significant predictor of total job performance. en
dc.format.extent 1 online resource (viii, 114 leaves) en
dc.subject Recruitment industry en
dc.subject Positive psychology en
dc.subject Sense of coherence en
dc.subject Job performance en
dc.subject Self-efficacy en
dc.subject SDG 8 Decent Work and Economic Growth en
dc.subject.ddc 658.3125
dc.subject.lcsh Performance standards en
dc.subject.lcsh Performance management en
dc.subject.lcsh Performance -- Measurements en
dc.subject.lcsh Management -- Evaluation en
dc.subject.lcsh Employees -- Rating of en
dc.subject.lcsh Job analysis en
dc.title Sense of coherence, self-efficacy and job performance in the recruitment industry en
dc.type Dissertation en
dc.description.department Industrial and Organisational Psychology
dc.description.degree M.Com. (Industrial and Organisational Psychology) en


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