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Browsing Unisa Research Output by Author "Ungerer, Leona M."

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Digital curation as a core competency in current learning and literacy: a higher education perspective.

Ungerer, Leona (IRRODL, 2016)

Digital curation may be regarded as a core competency in higher education since it contributes to establishing a sense of metaliteracy (an essential requirement for optimally functioning in a modern media environment) among ...
E-education : a possible route to establishing a graduate identity in an ODL environment?

Ungerer, Leona M. (2012-09)

The trend that technology affects most spheres of people’s lives impacts on society’s requirements for essential skills and knowledge. Effectively using technology in teaching and learning in an open distance learning ...
The impact of demographic variables on organisational culture and employee motivation: evidence from a health insurance company in Botswana.

Jackalas, M.; Martins, Nico; Ungerer, Leona (Prof AC Lessing, 2016)

Global changes impacting on the work environment including, increased competition and new technologies, are also felt in developing countries, but their impact has not been investigated to the same extent as in ...
Personality as predictor of customer service centre agent performance in the banking industry : an exploratory study.

Blignaut, L.; Ungerer, Leona M. (OASIS OpenJournals, 2014)

Orientation: Since service quality is an important differentiator in the banking industry, it is essential to select suitable customer service centre staff, particularly those who are responsible for handling queries from ...
Transformative consumer research: its origins and possible enrichment of the field of consumer research in South Africa.

Ungerer, Leona M. (OASIS OpenJournals, 2014)

Orientation: This article provides a rationale for considering transformative consumer research as a research approach for investigating the relationship between consumption and consumers’ well-being in South Africa. Research ...
The use of personal values in living standards measures.

Ungerer, Leona M.; Joubert, J.P.R. (Unisa Press, 2011)

The Living Standards Measure (LSM), a South African marketing segmentation method, is a multivariate wealth measure based on standard of living. This article reports on whether a rationale can be found for the inclusion ...

Browsing Unisa Research Output by Author "Ungerer, Leona M."

Browsing Unisa Research Output by Author "Ungerer, Leona M."

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