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Social work services in South Africa are rendered by Non-Governmental Organisations (NGOs), amongst various other entities. To ensure effective service delivery to clients, social workers working in the NGO sector are supervised. For supervision to occur, both the supervisor and the supervisee enter a supervision relationship and as such, locating the supervision relationship is crucial. This study thus explored strategies employed by social work supervisors and supervisees to manage their supervision relationships within the South African NGO sector. A qualitative approach following an exploratory, descriptive, and contextual design was employed in the study and data collected by means of semi-structured interviews. The data was analysed using Moustakas’ steps for data analysis as outlined by Holloway and Wheeler (2010:286). Guba’s and Lincoln’s model was employed for data verification. Ethical issues such as informed consent, confidentiality, anonymity, harm to participants, debriefing, management of information and beneficence were followed in the study.
The study established that participants employed different strategies to manage their supervision relationships. The participants’ strategies included holding regular supervision sessions, early interventions, confrontation, communicating, understanding, tolerance, and resorting to disciplinary procedures. Based on the findings, recommendations for the social work profession, policy makers and future research are proffered with the goal of improving social work supervision relationships. |
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