Phenomenological analysis of the experiences of newly qualified nurses doing community service in the Eastern Cape

Abstract

The purpose of this study was to explore and obtain research-based information regarding the lived experiences of newly qualified nurses doing community service (CS) in the Eastern Cape Province and suggested improvements to the future implementation of community service for newly qualified nurses. The research question was: How do newly qualified professional nurse’s experience doing community service? posed to interviewees as: “How do you (did you) experience doing community services?” This question stemmed from an interest to understand newly qualified nurses’ experience of their initial encounter as professional nurses to assist in supporting the newly qualified nurses. The researcher embarked on a descriptive and interpretive phenomenological journey within the qualitative research paradigm. Purposive sampling yielded participants for in-depth interviewing. Six interviews with six participants who worked either in rural or urban hospitals and clinics lead to data saturation. Data analyses involved both the idiographic and nomothetic levels of analyses as proposed by Wertz (1983). The findings of the study revealed the existential baseline of the newly qualified nurse, their conceptualisation of the topic of interest in experiential terms, positive experiences, negative experiences and the articulated needs to improve their competencies.

Injongo yolu phando-nzulu yayikukufumana ulwazi oluphandisisiweyo ngamava okwenene abongikazi abasandul’ ukuphumelela izifundo zoqeqesho lwabongikazi xa bebesenza umsebenzi woluntu (Communityi Service), nokwalatha iindlela ezintsha emazilandelwe ekumiselweni komsebenzi woluntu kwixa elizayo. Umbuzo ebekufanele uphendulwe luphando ngothi: Athini amava abongikazi abaziingcali abasandul’ukuphumelela izifundo zoqeqesho lwabo xa bebesenza umsebenzi woluntu? Lo mbuzo wawundululwa ngumdla wokuba kuqondwe ukuba athini na amava abongikazi abasandul’ukuphumelela izifundo zoqeqesho ngokuphathelele kwizinto abagagana nazo bengabongikazi abaziingcali, ukuxhasa abongikazi abasandul’ukuphumelela izifundo zabo. Umphandi-lwazi (researcher) wafuna ukuba bawachaze la mava, andule ke yena ukuwaphicotha kwinkqubo yokuqwalasela ubume bawo, kumngxilo wophando ngokuxabiseka kwezinto. Inkqubo yokuqokelela ulwazi ngeenjongo ezingqalileyo yakhokelela kubathathi-nxaxheba ekwaqhutywa nabo udliwano-ndlebe olunzulu. Kwaqhutywa udliwano-ndlebe nabathathi-nxaxheba abathandathu ababesebenza kwizibhedlele neeklinikhi zasemaphandleni okanye ezidolophini olwathi lwabonakalisa ukuba akusekho zincukacha zintsha zinokubuya zifumaneke. Kwasetyenziswa uphicotho lwamava omntu ngamnye kwaza kwenziwa nolukuqwalaselwa kwamava abo bonke. Iziphumo zolu phando zabonakalisa ubume obusisiseko bokuba mtsha kubongikazi, iindlela abathi abongikazi bayithathe ngayo engqondweni le ngongoma yomdla ngokwamava abo, amava ancomekayo, amava angemahle kwaneemfuno ezichazwayo zokuphucula izakhono zabo.