Performance management and development system implementation for nurses at a tertiary

Abstract

The aim of this study was to assess the implementation of the Performance Management and Development System (PMDS) for nurses at a tertiary hospital in the Free State Province. A qualitative research approach with contextual, descriptive and explorative design was conducted. Non-probability purposive sampling was employed to select twelve nurses working at a tertiary hospital. Individual semi structured interviews were used to collect data. Data obtained from participants were analysed through Tesch`s approach. Themes that emerged from data analysis include perceived ineffective PMDS implementation for nurses; Perceived consequences of ineffective PMDS implementation for nurses; Nurses needs regarding effective implementation of PMDS; Perceived benefits related to PMDS implementation. The identified subcategories that clarified the themes are as follows: poor performance assessments due to gaps on the PMDS policy regarding accurate performance measurement tools, the importance of acknowledging a team approach in ensuring monitoring and evaluation of nurses’ activities. Furthermore, the study emphasised that although PMDS implementation is beneficial, the consistency in implementation could be enhanced by transparency and involvement of nurses in decision making concerning PMDS. Recommendations based on the findings were made for consideration in clinical practice and research.