Coping With Work Stress is Essential for Long-Term Success in the Hospitality Industry

Abstract

An often stated but misunderstood expression is: “Employees are the most important resource of a business.” This statement is certainly true and derives from human competence – the ability to influence a business’ competitive advantage. However, with work stress and burnout rampaging in the hospitality industry, the time has come to do more than pay lip service to employees. This thought piece will help you to do just that. There is no 'one size fits all' or easy approach to accomplish this noble ideal. Regardless, this piece provides you with the tools to be successful. The solution we offer here is holistic and addresses root causes of ill-being resulting from work stress, rather than only treating symptoms. It is soundly anchored in theory. Therefore, it can secure a successful outcome in practice.