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Adoption of transport management systems in the South African taxi industry

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dc.contributor.advisor Chipangura, Baldreck
dc.contributor.advisor Motsi, Lovemore
dc.contributor.author Musanhi, Nyaradzo
dc.date.accessioned 2022-03-15T09:21:06Z
dc.date.available 2022-03-15T09:21:06Z
dc.date.issued 2021-11-19
dc.identifier.uri https://hdl.handle.net/10500/28599
dc.description.abstract This study investigated how the attitudes of taxi entrepreneurs affect their acceptance of transport management systems in the South African taxi industry. The study was instigated by a rise in the adoption of transport management systems the world over in the past years. In South Africa, the adoption of transport management systems has caused some friction between innovators and laggards, which is of intellectual interest for it requires an understanding of technology adoption in the transport industry. The friction can be interpreted as a fight for market domination on the one hand and as a fight to resist the adoption of transport management systems by traditional transport operators (the laggards) on the other hand. To investigate this phenomenon, this study adapted the Technology Acceptance Model (TAM) and collected quantitative data using a survey questionnaire. A total of 253 taxi entrepreneurs were selected from Sandton in Gauteng Province, South Africa, using a snowball sampling technique. Results of the correlation analysis could not falsify three hypotheses out of 14. Therefore, the three factors that positively influence the adoption of transport management systems by taxi entrepreneurs were found to be Attitude Towards Use (ATU), Behavioural Intention (BI) and Perceived Ease of Use (PEU). This study is valuable in identifying factors that can influence the adoption of transport management systems in South Africa. The results can inform policy and strategies for modernising the South African transport system. en
dc.format.extent 1 online resource (xi, 130 leaves) : illustrations, graphs (some color)
dc.language.iso en en
dc.subject DOI en
dc.subject Shared economy en
dc.subject TAM en
dc.subject Technology Acceptance Model en
dc.subject Taxi Industry en
dc.subject TOE en
dc.subject TPB en
dc.subject TRA en
dc.subject Transport Technology en
dc.subject Uber en
dc.subject.ddc 388.413214068
dc.subject.lcsh Transportation -- South Africa -- Sandton -- Management
dc.subject.lcsh Taxicabs -- South Africa -- Sandton -- Management
dc.subject.lcsh Taxicab drivers -- South Africa -- Sandton -- Attitudes
dc.subject.lcsh Urban transportation -- South Africa -- Sandton -- Management
dc.title Adoption of transport management systems in the South African taxi industry en
dc.type Dissertation en
dc.description.department School of Computing en
dc.description.degree M. Sc. (Computing)


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