Coaching is a professional field of practice in psychology and its popularity continues
to grow in the work context. Research on the value of coaching is predominantly
grounded in the perspective of the coach, with limited empirical exploration of the
experiences of the coachee. The purpose of this hermeneutic phenomenological
study was to understand the personal transformational value of coaching through an
exploration of how coaching facilitates personal transformation for the coachee. The
study was meta-theoretically grounded in transpersonal and positive psychology.
Semi-structured interviews were conducted with seven participants in senior
leadership positions in a corporate setting, who had engaged with a coaching
programme of at least six coaching sessions. Participants were selected by means
of purposive sampling and the data analysis strategy applied was interpretative
phenomenological analysis.
The findings of the study are of value to the application of coaching in the discipline
and field of industrial and organisational psychology, specifically, consulting and
coaching psychology. The contribution of the study is grounded in the identification
of four themes: (1) coaching as process; (2) coaching mechanisms; (3) coaching the
holistic self; and (4) rippling changes in the work-life context.
A conceptual framework was developed, describing the integrated dynamic of the
primary findings to capture the essence of the transformational value of coaching for
the coachee. The study demonstrates how the personal transformational value of
coaching is constituted in its potency to initiate, facilitate and maintain a continuous
process of transforming higher levels of being towards flourishing, which is the
ultimate end-state of psychological well-being.
Afrigting (coaching) word wyd erken in die sielkunde-veld en die gewildheid daarvan
binne die werkskonteks neem voortdurend toe. Navorsing oor die waarde van
afrigting is hoofsaaklik geskoei op die perspektief van die afrigter (coach). Daar is tot
op hede ‘n beperkte hoeveelheid empiriese navorsingstudies wat spesifiek fokus op
die ervaring van die afgerigte/kliënt (coachee/client). Die doel van hierdie
hermeneutiese fenomenologiese studie was om die waarde van afrigting te verstaan
spesifiek in die konteks van persoonlike transformasie. Die studie het derhalwe
ondersoek ingestel na die wyse waarop afrigting persoonlike transformasie vir die
kliënt bewerkstellig. Die studie was meta-teoreties gegrond in transpersoonlike
sielkunde (transpersonal psychology) en positiewe sielkunde (positive psychology).
Semi-gestruktureerde onderhoude is met sewe deelnemers in senior korporatiewe
leierskapsposisies gevoer. Die deelnemers was betrokke by ʼn afrigtingsprogram
bestaande uit minstens ses afrigtingsessies. Deelnemers is deur middel van
doelbewuste steekproefneming geidentifiseer terwyl interpretatiewe
fenomenologiese ontleding aangewend is om die data te ontleed.
Die bevindinge van die studie lewer ‘n waardevolle bydrae tot die dissipline en veld
van bedryfs- en organisasiesielkunde (industrial and organisational psychology), met
spesifieke fokus op raadgewende (consulting psychology) en afrigtingsielkunde
(coaching psychology). Die bydrae van hierdie studie lê in die identifisering van vier
temas: (1) afrigting as proses; (2) afrigtingsmeganismes; (3) afrigting van die
holistiese self; en (4) die rimpeleffek binne die werk-lewe-konteks.
ʼn Konseptuele raamwerk is ontwikkel, waarvolgens die primêre bevindinge
geïntegreerd en dinamies gekonseptualiseer word om die aard van persoonlike
transformasie as die kernwaarde van afrigting vir die kliënt, vas te lê. Die studie
demonstreer hoe die persoonlike transformasiewaarde van afrigting opgesluit lê in
die vermoë daarvan om ʼn voortgesette proses te inisieer, te fasiliteer en te handhaaf
waarvolgens hoër bestaansvlakke getransformeer word tot florering (flourishing).
Florering is dié gewenste uiteindelike toestand van sielkundige welstand
(psychological well-being)
Ukukhosha/ukweluleka kuwumkhakha wobizo lomsebenzi wesifundo
sezengqondo/sesayikholoji kanti lo mkhakha uya ngokuya ukhula endaweni
yokusebenza. Ucwaningo mayelana nokubaluleka kobizo lomsebenzi wokukhosha
lugxile kakhulu emqondweni okhoshi/abaluleki, kanti luncane kakhulu uphenyo
oluphathekayo olwenziwe lolwazi oluhlangabezene nowelulekwayo. Inhloso yalolu
cwaningo oluyi-hermeneutic phenomenological study kwakuwukuchaza ukubaluleka
kokuguquka komuntu ngokwezeluleko zokukhosha ngokuphenya indlela ukukhosha
kusiza ngayo ukuguquka komuntu, lowo owelulekwayo. Ucwaningo ngokwesimo
esiphathekayo nesomqondo (meta-theoretically) lunamathele kwinguquko yomuntu
kanye nakwisayikholoji/nakwingqondo enhle. Izinhlolovo ezimbaxambili zeyi zenziwa
ngabadlalindima abayisikhombisa abakwizikhundla eziphezulu zobuholi kwisizinda
sezamabhizinisi, laba babandakanyeka ohlelweni lokukhosha okungenani izinkathi
zokuhlangana eziyisithupha. Abadlalindima bakhethwe ngokusebenzisa isampuli
enenhloso (purposive sampling) kanye nesu lokuhlaziywa kwedatha elisetshenzisiwe
belingendlela yohlaziyo ebizwa nge-interpretative phenomenological analysis.
Ulwazi locwaningo olutholakele lubaluleke kakhulu ekusetshenzisweni kohlelo
lokukhosha kwisifundo kanye nakumkhakha we-industrial and organisational
psychology, ikakhulu, isayikholoji yezokuxhumana kanye nokukhosha. Igalelo
locwaningo ligxile ekwehlukaniseni kwezizinda ezine: (1) Ukukhosha njengohlelo
oluqhubekayo; (2) ukukhosha njengendlela; (3) ukukhosha njebunjalo bakho
bomuntu obuphelele; kanye (4) nezinguquko eziyinselelo endaweni yangempela
yokusebenza.
Isakhiwo somqondo wegama liye lakhiwa, lachaza inguquko ehlangene yolwazi
lokuqala olutholakele ukuthola ukubaluleka kwenguquko yokweluleka lowo
owelulekwayo. Ucwaningo lukhombisa indlela ukubaluleka kokuguquka komuntu
okwenziwa ukweluleka, lokhu kwenziwe ngamandla awo okuqala, okunceda kanye
nokugcina uhlelo oluqhubekayo lokuguqula amazinga aphezulu aqonde ukufinyelela
impumelelo enkulu, okuyisimo sokugcina sempilo enhle yokusebenza kwengqondo.
