Prevention mechanisms to minimise injuries on duty : perceptions of security officers in a private security company

Abstract

The aim of the study was to determine the causes of IODs in the workplace and to identify possible preventative measures to reduce IODs. A literature review was conducted as part of the study, involving assessment of all related articles and books on the subject of IODs in the workplace. A qualitative research methodology was utilised to conduct the study. The main research instruments were four focus group interviews and eight individual interviews. The study concluded that employees experienced IODs in different ways, with most participants describing negative experiences such as physical pain, undue financial hardship, psychological trauma and lack of support from the employer. A minor percentage experienced IODs in a positive sense in that there is heightened safety awareness in the workplace after an IOD has occurred, and the adoption of a more cautious approach by employees when performing their duties. From a practical and organisational/managerial perspective, the adoption of effective training of security officers and adherence to organisational standard operating procedures will assist in reducing IODs in the workplace. Limitations of the study included the small sample size from the research population, perceived language barriers during the interview processes and non-participation and inputs from managers at the organisation. However, it is hoped that the study will form the basis for further research to broaden the field to include parastatal or public-service entities