This paper reports on a study investigating employee engagement, with specific reference to the dimension 'immediate manager'. Data were collected by electronic survey from 4,099 respondents. The regression analysis showed that the immediate manager explained 52,1% of variation in employee engagement, while the item relating to performance evaluation scored the lowest of all items making up this dimension. The findings are significant because they confirm the vital role of the immediate manager in ensuring organizational performance, which can be leveraged by interpersonal relationships, especially political skills. The contribution stems from integrating strategy, employee engagement and performance management theory, which has not been done before.
Citation:Nienaber, H. 2017. Immediate manager, performance evaluation and employee engagement: game changer for organizational performance? Paper presented at the GBATA 2017 19th Annual International Conference on Changing Business Environment: Gamechangers, Opportunities and Risks, held from July 11-15 2017 in Vienna, Austria (pp. 584-595).
Items in UNISA Institutional Repository are protected by copyright, with all rights reserved, unless otherwise indicated. Items may only be viewed and downloaded for private research and study purposes. Please acknowledge publications according to acceptable standards and norms.
