The effectiveness of a cross-cultural training programme on expatriate adjustment

Abstract

In today’s global business environment, multinational companies recognise that expatriate management is a major determinant of success in international business. Expatriates do not only face changes in the work environment but face a full range of cultural, personal and lifestyle changes that influence the success of an international assignment. This study investigates the relationship between cross-cultural training and expatriate adjustment. A quantitative longitudinal study was conducted within two phases to explore a European multinational companies cross-cultural training programme and its effects on expatriate adjustment in South Africa. Overseas experience, language proficiency, spousal adjustment, cultural distance and host country friendships were also explored as antecedents of adjustment. The empirical study included descriptive and inferential statistics. The results showed that there was no statistically significant relationship between cross-cultural training and expatriate adjustment. While previous overseas experience showed a significant positive influence on sociocultural adjustment, it had no significant effect on psychological well-being or culture shock. Cultural distance displayed a significant negative influence on sociocultural adjustment and psychological well-being