Orientation: Retaining employees, especially Generation Xers, is imperative to ensure the high performance of organisations. Purpose: The purpose of this study was to explore the factors that affect the retention of ...

The purpose of this study was to investigate the conveyancing process in South Africa with a view to identify how the process might be improved in terms of its efficiency and effectiveness. Land is an asset and still remains ...

In the light of the global competitive markets, firms are motivated to reduce costs and increase benefits derived from collaboration. As a result of this, customers reduce the number of suppliers and rather focus on ...

Purpose: This paper aims to determine (i) the views of a select group of manager-students on general management and leadership; and (ii) whether or not their views correspond to classical management theory. Methodology/approach: ...

Strategic management ensures organisational performance by creating and shaping effective strategy to outwit competition. Intended strategy and realised strategy do not necessarily coincide, resulting in a performance gap. ...

The purpose of this paper is to reflect on the status of customer service. The objective is to stimulate debate in this area and to indicate possible future areas for research in connection with customer service ...

This article assesses the management status of South Africa. This is achieved by firstly, providing a concise summary of the classical management theory. This is followed by a presentation of selected dimensions ...

Military Strategy is defined as a plan at the military strategic level of war that consists of a set of military strategic ends, ways and means and the relationships between them. This definition leads to the following ...