Browsing School of Public Administration and Operations Management by Author "Auriacombe, C.J."

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In search of excellence in public service delivery : primary and supportive dimensions of Total Quality Management

Oschman, J.J.; Ströh, E.C.; Auriacombe, C.J. (Unisa Press, 2005)

The concept of total quality management (or TQM, as it is widely known)first appeared within the narrower confines of the manufacturing sector in an attempt to improve the quality of tangible products. However, it was soon ...
Success and failures of the organisation of African unity: lessons for the future of the African Union.

Schalk, Baba; Auriacombe, C.J.; Brynard, D.J. (South African Institute for Public Administration., 2005-11)

After more than a decade of democracy in South Africa,the eyes of the international world remain on South Africa as one of the countries on the continent that can assist in ensuring and maintaining peace, stability ...

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