An investigation into the utilisation of social media by the SAPS in resolving crime

Abstract

This study investigates the SAPS utilisation of social media in its fight against crime, and the extent to which the SAPS is already using it. The findings suggest that the SAPS is utilising social media in the fight against crime, mostly at a specialised level. Detectives at station level lack adequate knowledge and skills to use social media to their advantage. A lack of adequate resources and training is also identified. Social media is a communication platform for millions of people, and should therefore be used in the SAPS, to its advantage, to solve crime. Guidelines are in place for law enforcement officials who need to use it in their investigations. Recommendations resulting from the study include benchmarking with international law enforcement agencies, and finalisation of relevant policies. Training material should be developed and presented to detectives and members at station level. Resources should be made available to members to use in their investigations.