Outreach : volunteer motivations in Namibian LGBT rights-based organisations

Abstract

Namibia continues to face an ongoing struggle in protecting the rights and civil liberties of its LGBT population with LGBT rights-based organisations in the country strongly relying upon their volunteers to take advantage of political opportunities and manage multiple visibilities. Despite a growing body of international research into volunteer motivation and the beneficial application of such knowledge in volunteer management strategies, a dearth of literature exists on the motives of volunteers within LGBT rights-based organisations. This study uses data from qualitative interviews with 6 formal volunteers from Namibian LGBT rights-based organisations to explore volunteer motivations. A thematic analysis of the research findings reveal the complex motivations underlying volunteering in these organisations. Volunteer motivations in Namibian LGBT rights-based organisations included: (a) addressing and promoting humanitarian concerns; (b) improved social interaction, integration and support; (c) self-regulatory opportunities for personal enhancement; (d) developing career prospects; and (e) responding to past homophobic incidents. Barriers to volunteering were also identified and included: (a) strained organisational resources; (b) LGBT discrimination; and (c) complacency. For volunteer recruitment and retention strategies to be effective, organisations need to recognise and satisfy volunteers’ motives while also properly training and assisting volunteers in their respective roles. Also, given the local LGBT community’s sense of complacency, Namibian LGBT rights-based organisations would greatly benefit by strategically engaging community members and working to overcome the community’s lack of urgency.