What men say, how women say : an exploration of the interactional mechanisms at play in management meetings

Abstract

This thesis examines how men and women as co-interactants in management meetings use various interactional mechanisms to play out their roles and identities, as they position their ideas in a particular way for intended meaning and effect. The study aims to demonstrate how a particular approach to the examination of naturalistic data, gathered through the use of a case study design, based on recordings and supported by a number of ethnographic strategies can, when examined and informed by conversation analysis, pragmatics and more indirectly critical discourse analysis, generate further insights into the semantic and pragmatic meanings of utterances. The study focuses on four companies in postcolonial Zimbabwe, where the entry of women into senior management positions has changed the complexion of most organisations, but men continue to be the fundamental power brokers in the corporate workplace, which remains a site of social struggle where language, power and gender are important variables.

This study finds that while perceptions of power may not vary significantly between men and women, how they use language to play out this power in meetings is of significance. The study suggests that gender-linked communication styles are reflected in management of talk in areas of influence, such as the corporate boardroom. It also shows that men and women, irrespective of their levels of position power or perceived power, present themselves in meetings in different ways, possibly due to gender-role socialisation processes.

Apart from generating some new insights regarding theory and research methodology, and describing and interpreting male-female interaction in an under-researched domain (management meetings in a Zimbabwean corporate setting at a time of major socio-economic transformation), it is hoped that this study will also be of value at an applicational level: serving for instance to support applied linguistic goals such as the development of Language for Specific Purposes courses; and conscientising corporate citizens, in particular, to be more accommodating about, and appreciative of differences in communication styles that may be gender-based.