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Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age

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dc.contributor.advisor Potgieter, Eugené
dc.contributor.author Smal, Elmarie
dc.date.accessioned 2014-11-25T13:25:25Z
dc.date.available 2014-11-25T13:25:25Z
dc.date.issued 2013-11
dc.date.submitted 2014-11-25
dc.identifier.citation Smal, Elmarie (2013) Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age, University of South Africa, Pretoria, <http://hdl.handle.net/10500/14469> en
dc.identifier.uri http://hdl.handle.net/10500/14469
dc.description.abstract A qualitative, exploratory, descriptive and contextual study was conducted to explore health care unit managers’ view of their role as leader-managers, and to determine the challenges they experience and the skills they need to be effective leader-managers in the 21st century, the Quantum Age. Semi-structured interviews were conducted with eight health care unit managers from a selected public hospital in the Western Cape Province. The findings revealed that health care unit managers experience workforce challenges, with staff shortage being a serious concern; personal challenges, such as an increased workload and role diversity; and organisational challenges with regard to the management of equipment. Desired attributes and skills for leader-managers as indicated by unit managers concur with Shelton’s (1999) Quantum Skills Model. Recommendations were made for nursing practice, education and research, including recommendations on the development of the seven quantum skills. en
dc.format.extent 1 online resource (viii, 155 leaves, 19 unnumbered leaves) en
dc.language.iso en en
dc.subject Health care unit manager en
dc.subject Challenges en
dc.subject Leadership en
dc.subject Management en
dc.subject Leader en
dc.subject Manager en
dc.subject Leader-manager en
dc.subject Quantum Age en
dc.subject quantum skills en
dc.subject.ddc 362.1730680968
dc.subject.lcsh Health services administration -- South Africa en
dc.subject.lcsh Health services administrators -- South Africa en
dc.subject.lcsh Health facilities -- South Africa -- Administration en
dc.subject.lcsh Nursing services -- South Africa -- Administration en
dc.subject.lcsh Health facilities -- South Africa -- Personnel management en
dc.subject.lcsh Nursing services -- South Africa -- Personnel management en
dc.title Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age en
dc.type Dissertation en
dc.description.department Health Studies en
dc.description.degree M.A. (Health Studies) en


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