Women's experience of their sense of identity at work : a phenomenological study

Abstract

Although women increasingly contribute their labour to an ever-burgeoning workplace, little is understood about their roles and sense of identity at work. Adopting a phenomenological approach to this study will allow the researcher to discover what women’s experience of their sense of identity at work encompasses. Furthermore, a review of the contemporary literature, and a phenomenological approach to the study employing semi-structured interviews and an explication of the protocols using the ‘modified’ Stevick-Colaizzi-Keen method (Creswell, 1998), may be used to explore women’s experience of their sense of identity in the workplace. Recommendations may be made for future research and organisational practice. The main findings indicated, inter alia, that the participants expressed their sense of identity at work from a ‘collective’ or social identity orientation. This finding also supports various feminist researchers’ viewpoints that women may develop a unique sense of identity relative to the environment in which they find themselves (Ely, 1994; Hakim, 1996). Themes that arose from the interviews with the participants included the concerns women express universally to a greater extent, yet included their interests, abilities, traits and material characteristics to a lesser extent (Ashforth & Mael, 1989; Hogg & Turner, 1987). The study findings also questioned psychology-based “person-centred” ideas about women’s relationships with other women at work, and added credence to the supposition that the demographic composition of an organisation may influence an individual’s experiences at work (Ely, 1994, p. 203). Furthermore, as social v identities are more significant in organisations, due to the incidence of social groups (Fisher, 1986; Mortimer & Simmons, 1978; Van Maanen, 1976), it would appear that as fewer women are employed in management and the upper echelons of organisations, they would therefore not benefit from being involved in the social environment of work, and would therefore not be in a position to adopt the identity of their counterparts (Becker & Carper, 1956). The contribution of this research to understanding women’s experience of their sense of identity, and the provision of a basic framework in this regard, may assist female employees, and their employers and managers, in their relationships at work, and in this way improve the employment prospects and retention of women.