Application Usage of Unsupervised Digital Doorway Computer Kiosks in Remote Locations in South Africa

Abstract

Digital Doorways are rugged computer terminals that offer unassisted learning and peer-assisted learning of basic computer skills, as well as a range of computing activities from entertainment, through education, to independent research. Sites are located in impoverished areas of South Africa at schools, colleges and public community facilities. Usage is free of charge and available to the entire community. This paper poses research questions relating to application usage data and how it relates to user demographics, in order to better understand both the user base and the nature and extent of interaction with a selected set of terminals. This study thus addresses significant issues with respect to ICT for Education and Development in the Digital Doorway context. Analysis of the data indicates notable trends and patterns, and raises certain concerns.