The effect of an integrated quality management system on a leading fish product manufacturer : a pre-implementation viability study

Abstract

There are many optimistic and pessimistic views on integrated quality management systems based on international standards. Many businesses have not benefited in terms of operational, quality or business performance, while many others have indicated that the implementation of integrated quality management systems based on an international system standard or other standards has led to improved operational performance and quality, which in turn has resulted in improved business results. The main research problem is therefore to identify the effect of an IQMS on a fishing company and, secondly, to determine whether such a system is compatible with the fishing industry as a whole. By addressing these questions, a perception of the value of an IQMS for the fishing company under study was be obtained. The main research question was: “What is the effect of an integrated quality management system on a leading fish product manufacturer Different research approaches were used to determining the value of such an IQMS in a leading fish product manufacture. The study confirmed that the IQMS has a positive effect on the fish product manufacturer.