Supporting online learning for all distance students especially students with disabilities

Abstract

Open access in South Africa has implications for teaching and learning processes; for instance, addressing the diverse learning experiences and abilities, as well as disabilities of a diverse university student population. The implementation of learner-centred approaches that enhance learning is, therefore, critical to ensure student success. This paper is based on a research project that was conducted at one of South Africa’s major universities. The purpose of the study was to investigate e-learning related characteristics and needs of students with disabilities. Data were collected from the students with disabilities by means of a questionnaire and follow-up focus group discussions. Results indicate that some computer laboratories at the university are not accessible to visually and physically impaired students. In addition, some online learning materials and activities posted on the learning management system are not accessible to hearing impaired students, while others are not accessible to visually impaired students. Recommendations include the design of online learning spaces and learning materials that are accessible to all students and support strategies aimed at ensuring student access, as well as student engagement in all learning activities. Hence, the use of universal online course designs is also proposed.