Organizational computing technologies for supporting organizational activities

Abstract

Technologies for supporting organizational activities are becoming increasingly important as a means for organizations to achieve their business goals. Such technologies allow organizations to model, execute, and control work processes that typically involve multiple people. While much progress has been made in introducing standalone technologies into organizations, we are still a long way from providing integrated support/or organizational activities. Many approaches have been proposed for supporting organizational activities ranging from simple form-based systems to intelligent, knowledge­-based information systems. We review the major approaches proposed to date and outline some research directions which may further improve support for organizational activities.