Assessing the usability of computer systems

dc.contributor.author	Parker-Nance, TC
dc.contributor.author	Warren, PR
dc.date.accessioned	2018-05-28T00:48:22Z
dc.date.available	2018-05-28T00:48:22Z
dc.date.issued	1993
dc.identifier.citation	Parker-Nance TC & Warren PR (1993) Assessing the usability of computer systems. South African Computer Journal, Number 10, 1993	en
dc.identifier.issn	2313-7835
dc.identifier.uri	http://hdl.handle.net/10500/24114
dc.description.abstract	Usability problems with computer systems can be divided into three broad categories: problems due to the socio/political environment, problems due to the usefulness of systems, and problems due to the accessibility of utility. Any assessment of the usability of computer systems must span all three of these categories. This paper focuses on the problems associated with the accessibility of utility. These problems can be divided into three classes: firstly, problems due to the use of different systems when completing a single job; secondly, problems due to the way a user thinks about completing a job; and thirdly,problems arising from the interaction of the user and the system via the interface. Analysis techniques to assess the accessibility of utility in each of these areas are briefly outlined and applied to systems at Volkswagen.	en
dc.language	en	en
dc.publisher	South African Computer Society (SAICSIT)	en
dc.subject	User interface	en
dc.subject	Usability	en
dc.title	Assessing the usability of computer systems	en
dc.type	Article	en