Effective Change Management, Spiritual Leadership and Work Self-Efficacy during COVID-19 in the South African Private Sector.
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Authors
Hanafey, Shan Pamela
Issue Date
2021
Type
Research Report
Language
Keywords
Effective change management , spiritual leadership , work self-efficacy , Covid-19 , South Africa , Private sector , management
Alternative Title
Abstract
Background: The COVID-19 pandemic has resulted in a disruption within the
workplace leading to increased levels of uncertainty among the workforce. The
success to overcoming immediate threats to organisational performance and
sustainability depends mainly on the way changes are managed. It is essential that
management pursue ways to enhance an employee’s belief in their ability to perform
and manage tasks and challenges within the workplace, therefore, ultimately
improving workplace performance by improving work self-efficacy.
Aim: The aim of the study was to investigate how effective change management and
spiritual leadership could affect work self-efficacy in the South African private sector
during the COVID-19 pandemic. Employees across 29 organisations were sampled
with 1733 respondents making up the total sample size.
Methods: At a metatheoretical level, this research was positivist. For the empirical
investigation, quantitative research was conducted using a pre-established
questionnaire. The research design was descriptive and cross-sectional in nature and
correlation and regression analyses were used to present the main findings of the
study.
Results: It was determined that there were statistically significant positive correlations
between effective change management, spiritual leadership and work self-efficacy.
Conclusions: Effective change management was shown to have a medium effect on
work self-efficacy in the South African private sector. Further to this, spiritual
leadership was shown to have positively influenced the relationship between effective
change management and work self-efficacy.
Recommendations: Recommendations were made to management on improving
effective change management and spiritual leadership to enhance work self-efficacy.
These included ascertaining change management processes and procedures that can
be effectively implemented, together with enhancing specific leadership attributes and
values, to improve overall work self-efficacy.
Description
Citation
Hanafey, S.P. 2021. Effective Change Management, Spiritual Leadership and Work Self-Efficacy during COVID-19 in the South African Private Sector. MBA Research Report. Midrand: Unisa's Graduate School of Business Leadership.