The emotional contagion and emotional labour experiences of sales representatives in a telemarketing organization

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dissertation_kumbi_mg.pdf (1.08 MB)

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Kumbi, Mmehela Giveness

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2024-02-20

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Dissertation

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en

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https://hdl.handle.net/10500/32160

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Unisa ETD
Theses and Dissertations (Industrial and Organisational Psychology)