Determining the reason why ICT centres fail : six South African case studies
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Authors
Hulbert, Dave
Snyman, Maritha
Issue Date
2007
Type
Article
Language
en
Keywords
ICT centres , Telecentre , Action research , Measuring instrument , South Africa
Alternative Title
Abstract
It is generally believed that ICT centres will provide developing communities with access
to digital information that will place them be in a position to bridge the digital divide.
Yet there is little evidence of the successful establishment of ICT centres in South Africa.
There appears also to be no evidence of a methodology or structured approach for
measuring the effectiveness of ICT establishment. This article discusses the application
of a proposed approach and measuring instrument that can be used for assessing the
effectiveness of the ICT centre establishment. The outcomes of this first longitudinal
study of six ITC centres that were established in South Africa highlight the reasons why
ICT centres fail and suggest that there are deeper reasons for this failure.
Description
Citation
Hulbert, D & Snyman, M 2007, 'Determining the reason why ICT centres fail : six South African case studies', Mousaion, vol. 25, no. 2, pp. 1-20.
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License
Journal
Volume
Issue
PubMed ID
DOI
ISSN
0027-2639