The management of the implementation of quality assurance policies : the case of Integrated Quality Management System (IQMS) in secondary schools in Kwazulu Natal
Authors
Cele, Victoria Zamandosi
Issue Date
2009-08-25T11:00:10Z
Type
Dissertation
Language
en
Keywords
Quality , Management , Assurance , Integration , Evaluation , Appraisal , Assessment , Policies
Alternative Title
Abstract
The purpose of this study was to look at how principals and educators managed and
experience the implementation of Quality Assurance policies in secondary schools in
KwaZulu Natal focusing on the bttegrated Quality Management System that is currently in
place.
This study was designed as a qualitative exploratory and descriptive survey. Data was
collected in 2007 by visiting schools and conducting interviews with the principals and
educators.
School managers fell into two groups. One group was positive about Integrated Quality
Management System and other group negative.
Even though there were differences, all agreed that lntearated Quality Management System
was good if it was to be introduced at a pace suitable to the educators. Educators preferred
Integrated Quality Management System to systems that were not transparent. They then
recommended that Integrated Quality Management System should not be linked to the
educators' remuneration as this destroys what could be good about IQMS
Description
Citation
Cele, Victoria Zamandosi (2009) The management of the implementation of quality assurance policies : the case of Integrated Quality Management System (IQMS) in secondary schools in Kwazulu Natal, University of South Africa, Pretoria, <http://hdl.handle.net/10500/2082>